We hope you are happy with the items you purchased at our store, but if for some reason you are dissatisfied with your purchase, You can change your mind! You can return any item, free of charge, as long as it is unused, no damage has been caused to it and the item is with it’s original box/cover.
How to return an item?
Send us an email to: [email protected] with your order number, details of the item you wish to return and the reason. We will contact you within 6 business days and provide you with the address for shipment of the returned item.
Items can be returned within 14 days from their delivery. If requested, we will fully refund your purchase and there will be no cancellation fees. Also, you can always change for a different item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Your refund will be transferred within 14 days after we receive your returned item, in accordance with the guidelines provided by credit card companies. The refund will be made under the same conditions in which the original transaction was committed (if paid in installments, the refund will also be made in installments).
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
For any further inquiries please contact us by email: [email protected]l
– Pickup from our store: Free of charge, pick up from our store at 3 Levontin st. Tel Aviv
– Standard Shipping (post services): 10-14 Business days (Subject to postal service availability)
– Standard Shipping: 14-28 business days (Subject to local postal service availability)